Name: Coffee Face Scrub
Brand: Inspo Sskyveil
Price: 449.00 INR
Availability: InStock

Terms and conditions

Returns and refunds are accepted only in the following cases:

You receive a damaged product

You receive an expired product

If you encounter either of the above issues, please initiate a return/refund request within 24–48 hours (1–2 days) from the date of delivery.

How to Raise a Request

To request a return or refund, please email us at insposskyveil@gmail.com within the eligible time frame, along with: Order details Clear photos and videos of the product

Mandatory unboxing video and images in case of damaged products

Review & Approval Process

Requests submitted after 48 hours of delivery will not be eligible for return or refund. Once your request is received, our team will review it within 48 hours.

If approved, a reverse pickup will be arranged through our courier partner from your registered delivery address. After we receive the returned product, it will undergo inspection and verification. Upon successful validation, your refund will be processed within 24–48 hours.

Conditions for Returns

Products must be unused, unopened, and in original sealed packaging due to hygiene and safety reasons.

Items purchased during Sale or Discount periods are non-returnable and non-refundable.

Once delivered, products are not eligible for return or refund unless they meet the criteria stated above.

Final Note

We reserve the right to reject any return or refund request that does not comply with the terms mentioned in this policy.

Privacy Policy

1. Introduction
Sskyveil (“we,” “us,” “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit https://insposskyveil.in (the “Site”) and make purchases. It also covers your rights under applicable data protection laws, including India’s DPDP Act 2023 and international frameworks like GDPR, CCPA/CalOPPA.

2. Data We Collect
We collect:

Personal data you provide: name, email, address, phone number, payment info, account login credentials, order details.

Automatically collected data: IP address, browser/device info, cookies, Google Analytics, shopping behavior.

We also collect usage and technical data via cookies and tracking tools.

3. How We Use Your Data
We process personal data to:

Fulfill orders, process payments, and provide support

Send transactional emails (order updates, account notifications)

With your opt-in, send marketing newsletters, promotions

Analyse site usage, improve products and services

Detect fraud and comply with legal obligations

4. Legal Basis for Processing

For purchases and account services: performance of contract

For analytics, marketing: your consent or legitimate interest

For legal compliance: legal obligation

For support services: legitimate interest

5. Sharing & Transfers
We may share data with:

Service providers: payment gateways, hosting, analytics, shipping partners

Affiliates: within our corporate group

Legal & regulatory bodies: when required

Business transfers: in case of sale, merger, or restructuring

We do not sell your personal data.

Cross-border transfers may occur (e.g., payment processor in another country), but we ensure data protection safeguards are in place.

6. Cookies & Tracking
We use cookies, pixels, analytics, and advertising tools. You can manage or disable cookies through your browser settings or our cookie banner/preferences.

7. Data Retention & Security

Retention: We retain data for as long as needed to fulfill orders, comply with law, resolve disputes, or enforce agreements (typically up to 5 years after last activity).

Security: We use SSL/TLS encryption, secure server configurations, access controls, and internal policies to protect your data.

8. Your Rights & Choices
Depending on your location, you can:

Access, correct, or delete your data

Object to processing or withdraw consent

Request data portability

Restrict processing

Opt-out of marketing

Nominate someone to act on your behalf (India DPDP Act)

To exercise these rights, contact us at [email address]. We’ll respond within applicable legal timelines.

9. Children’s Privacy
We do not knowingly collect data from individuals under 18. If you're under 18, do not use the Site without parental consent. If we learn we've collected data from a minor inadvertently, we'll erase it promptly.

10. “Do Not Track”
We respect browser Do Not Track signals, opting out of cross-site tracking where feasible.

11. Updates to This Policy
We may revise this policy to reflect changes in law, our data practices, or our Site. We’ll update the Effective Date and post changes on this page, notifying you where required.

12. Contact Us
If you have questions, concerns, or requests related to this Privacy Policy, please reach out:

Email: insposskyveil@gmail.com

Address: M-707, Ashiana Amantran

Phone: 9509301672

At Insposskyveil, we are committed to delivering a seamless and reliable shopping experience. Please review the details below to stay informed about our shipping methods, charges, and delivery timelines.

Shipping Charges & Payment Method

We offer both Prepaid and Cash on Delivery (COD) payment options for your convenience.
Shipping charges are calculated based on the total weight of your order and will be clearly displayed at checkout.

COD availability may vary by location and order value. Any applicable restrictions will be communicated during checkout.

Order Processing & Delivery Timelines

Orders are processed within 24–48 hours of successful payment.
Once dispatched, orders are typically delivered within 6–7 working days.
During peak seasons, holidays, or unforeseen circumstances (such as public restrictions, weather conditions, or political unrest), delivery may be delayed by an additional 2–4 working days. In such cases, customers will be notified via email or phone.

Order Tracking

Once your order has been shipped, a tracking number will be shared via email and SMS.
You can track your shipment directly on the courier partner’s official website using the provided tracking details.

For any questions or assistance regarding your order, our customer support team is always happy to help.

At Insposskyveil, customer satisfaction is important to us. Please review our exchange and cancellation guidelines outlined below.

Exchange Policy

We currently offer product exchanges only under the following condition:

Eligible Case

If you have received an incorrect item in your shipment.

How to Request an Exchange

Please contact us within 24–48 hours of delivery.
Reach out via:

Email: insposskyveil@gmail.com

Phone: +91 8003380179

Exchange Process

Once your request is received, our team will review it within 48 hours.
Upon approval, we will arrange a reverse pickup from your registered address.
After the returned item is received and verified, the exchange will be initiated within 24–48 hours.

Please note: Products must be unused, unwashed, and in their original condition with all tags intact.

Cancellation Policy

Customer-Initiated Cancellations

Prepaid Orders

Orders can be cancelled within 24 hours of placement.
Refunds for prepaid orders will be processed back to the original payment method within 4–5 business days, in accordance with RBI guidelines.
To request a cancellation, please contact us at:

Email: insposskyveil@gmail.com

Phone: +91 8003380179

Note: A 2–3% deduction may apply to prepaid order cancellations to cover payment gateway processing fees.