Returns and refunds are accepted only in the following cases:
You receive a damaged product
You receive an expired product
If you encounter either of the above issues, please initiate a return/refund request within 24–48 hours (1–2 days) from the date of delivery.
How to Raise a Request
To request a return or refund, please email us at insposskyveil@gmail.com within the eligible time frame, along with: Order details Clear photos and videos of the product
Mandatory unboxing video and images in case of damaged products
Review & Approval Process
Requests submitted after 48 hours of delivery will not be eligible for return or refund. Once your request is received, our team will review it within 48 hours.
If approved, a reverse pickup will be arranged through our courier partner from your registered delivery address. After we receive the returned product, it will undergo inspection and verification. Upon successful validation, your refund will be processed within 24–48 hours.
Conditions for Returns
Products must be unused, unopened, and in original sealed packaging due to hygiene and safety reasons.
Items purchased during Sale or Discount periods are non-returnable and non-refundable.
Once delivered, products are not eligible for return or refund unless they meet the criteria stated above.
Final Note
We reserve the right to reject any return or refund request that does not comply with the terms mentioned in this policy.
Privacy Policy
1. Introduction
Sskyveil (“we,” “us,” “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit https://insposskyveil.in (the “Site”) and make purchases. It also covers your rights under applicable data protection laws, including India’s DPDP Act 2023 and international frameworks like GDPR, CCPA/CalOPPA.
2. Data We Collect
We collect:
Personal data you provide: name, email, address, phone number, payment info, account login credentials, order details.
Automatically collected data: IP address, browser/device info, cookies, Google Analytics, shopping behavior.
We also collect usage and technical data via cookies and tracking tools.
3. How We Use Your Data
We process personal data to:
Fulfill orders, process payments, and provide support
Send transactional emails (order updates, account notifications)
With your opt-in, send marketing newsletters, promotions
Analyse site usage, improve products and services
Detect fraud and comply with legal obligations
4. Legal Basis for Processing
For purchases and account services: performance of contract
For analytics, marketing: your consent or legitimate interest
For legal compliance: legal obligation
For support services: legitimate interest
5. Sharing & Transfers
We may share data with:
Service providers: payment gateways, hosting, analytics, shipping partners
Affiliates: within our corporate group
Legal & regulatory bodies: when required
Business transfers: in case of sale, merger, or restructuring
We do not sell your personal data.
Cross-border transfers may occur (e.g., payment processor in another country), but we ensure data protection safeguards are in place.
6. Cookies & Tracking
We use cookies, pixels, analytics, and advertising tools. You can manage or disable cookies through your browser settings or our cookie banner/preferences.
7. Data Retention & Security
Retention: We retain data for as long as needed to fulfill orders, comply with law, resolve disputes, or enforce agreements (typically up to 5 years after last activity).
Security: We use SSL/TLS encryption, secure server configurations, access controls, and internal policies to protect your data.
8. Your Rights & Choices
Depending on your location, you can:
Access, correct, or delete your data
Object to processing or withdraw consent
Request data portability
Restrict processing
Opt-out of marketing
Nominate someone to act on your behalf (India DPDP Act)
To exercise these rights, contact us at [email address]. We’ll respond within applicable legal timelines.
9. Children’s Privacy
We do not knowingly collect data from individuals under 18. If you're under 18, do not use the Site without parental consent. If we learn we've collected data from a minor inadvertently, we'll erase it promptly.
10. “Do Not Track”
We respect browser Do Not Track signals, opting out of cross-site tracking where feasible.
11. Updates to This Policy
We may revise this policy to reflect changes in law, our data practices, or our Site. We’ll update the Effective Date and post changes on this page, notifying you where required.
12. Contact Us
If you have questions, concerns, or requests related to this Privacy Policy, please reach out:
Email: insposskyveil@gmail.com
Address: M-707, Ashiana Amantran
Phone: 9509301672
At Insposskyveil, we are committed to delivering a seamless and reliable shopping experience. Please review the details below to stay informed about our shipping methods, charges, and delivery timelines.
For any questions or assistance regarding your order, our customer support team is always happy to help.
At Insposskyveil, customer satisfaction is important to us. Please review our exchange and cancellation guidelines outlined below.
We currently offer product exchanges only under the following condition:
Please note: Products must be unused, unwashed, and in their original condition with all tags intact.
We reserve the right to cancel an order under certain circumstances, including but not limited to:
In such cases, customers will be promptly notified and, where applicable, a full refund will be issued.
Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.